Compare Answering Service Prices
Below you can compare answering service prices from several call center companies. The rates below are currently published and effective as of February 28, 2017. Easily get a side-by-side comparison of answering service monthly prices, set up fees, and minutes offered per plan.
This is an easy way to quickly see which answering service is the cheapest, but a word of caution, cheap is not always the best. Often times pricing is cut by call center companies that hire very low-caliber agents or have exceedingly long hold times (as long as 5 minutes).
Two Suggested Simple Steps to protect yourself:
- Get Pricing from AT LEAST 5 Suppliers (click ‘Compare’ icon)
- Request a 7-14 free trial. Try before you buy (95% offer this solution)
Answering Service Cost Comparison (Chart)
| Provider | Set-Up Fee | Published Prices (Updated 2/28/17) | 24/7 Phone Answering | Contract Required | Request Info and Pricing | |
|---|---|---|---|---|---|---|
 | Voice Nation | $00.00 | $40/Month for 40 Minutes, + $1.00 overage minutes $99/Month for 75 Minutes, + $1.10 overage minutes |  |  |  |
 | Specialty Answering Service | $00.00 | $28/Month + $1.19 per minute used $109/Month for 100 minutes, + $1.09 overage minutes | | | |
 | Answering Innovations | $50.00 | $129.99/Month for 100 minutes, + $0.95 overage minutes $229.99/Month for 250 minutes, + $1.09 overage minutes | | | |
 | Ruby Receptionists | $00.00 | $259/Month for 100 minutes $489/Month for 200 minutes | | | |
 | AnswerForce | $49.00 | $100/Month for 90 minutes, + $1.25 overage minutes $230/Month for 250 minutes, + $1.10 overage minutes | | | |
 | Community Answering Service | $00.00 | $45/Month for 50 Calls $115/Month for 200 Calls | | | |
 | Answer America | $00.00 | $0/Month for $1 Per Call Purchase in $20 Credits | | | |
 | Flat Answering Service | $00.00 | $39.99/Month for 40 calls, + $0.89 overage calls $89.99/Month for 100 calls, + $0.89 overage calls | | | |
 | Lex Reception | $00.00 | $99/Month for 75 minutes, billed in 1 min increments $199/Month for 175 minutes, billed in 1 min increments | | | |
 | Live Voice | $00.00 | $39/Month for 30 minutes $115/Month for 100 minutes | | | |
 | Cathedral Answering Serviec | $00.00 | $49.99/Month for 40 minutes $149.99/Month for 150 minutes | | | |
 | AnswerWorx | $00.00 | $75/Month for 100 Calls | | | |
 | Apollo Answering Service | $00.00 | $219 month / 200 Minutes | | | |
 | Westpark Communications, L.P. | $00.00 | $270 Month / 200 Minutes | | | |
 | Belles Receptionist | $00.00 | $229/Month - 100 Minutes | | | |
 | Contact One | $00.00 | $4,300 / Month Avg 1,500+ Calls | | | |
 | Answer 24 Live | $00.00 | $89.50/Month - 120 Calls | | | |
 | Constant Link | $00.00 | $429 / Month 300 Minutes | | | |
Watch Out For Hidden Fees From Your Answering Service
There are a number of hidden fees that can greatly increase your answering service cost. Below are the questions you should ask each call center when looking for the best answering service prices.
- Do you charge an extra fee for holidays, and if so, how much?
- How much is the answering service cost per call? Per Minute?
- How much do you charge for overage calls/minutes?
- Is there an added fee for live calls you transfer to us?
- Do you continue to bill for the time after a call is transferred and until I hang up?
- Do you bill in 1-minute increments, 30 Seconds, or 15 seconds?
- Do you bill monthly or every 28 days (results in 13 bills/year)
- Is there an early termination fee?
- How much is the set-up cost?
- How much is the answering service cost per call? Per Minute?
Being equipped with the answers to these questions will give you a true picture of the cost of a phone answering service.
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