Compare Answering Service Prices in 2025
Below you can compare answering service prices from several call center companies. The rates below are currently published and effective as of January 4, 2025. Easily get a side-by-side comparison of answering service monthly prices, set up fees, and minutes offered per plan.
This is an easy way to quickly see which answering service is the cheapest, but a word of caution, cheap is not always the best. Often times pricing is cut by call center companies that hire very low-caliber agents or have exceedingly long hold times (as long as 5 minutes).
Two Suggested Simple Steps to protect yourself:
- Get Pricing from AT LEAST 5 Suppliers (click ‘Compare’ icon)
- Request a 7-14 free trial. Try before you buy (95% offer this solution)
Answering Service Cost Comparison (Chart)
| Provider | Set-Up Fee | Published Prices (Updated 01/04/25) | 24/7 Phone Answering | Contract Required | Request Info and Pricing | |
|---|---|---|---|---|---|---|
 | Voice Nation | $00.00 | $70/Month for 20 Minutes $135/Month for 50 Minutes |  |  |  |
 | Specialty Answering Service | $00.00 | $38/month + $1.39 per minute, or 100 minutes $139/mo +$1.29 Overage Minutes | | | |
 | Answering Innovations | $50.00 | $129.99/Month for 100 minutes, + $0.95 overage minutes $229.99/Month for 250 minutes, + $1.09 overage minutes | | | |
 | Ruby Receptionists | $00.00 | $245/Month for 50 minutes $385/Month for 100 minutes | | | |
 | AnswerForce | $49.00 | $349/Month for 200 minutes, + $2.00 overage minutes $389/Month for 300 minutes, + $1.85 overage minutes | | | |
 | Community Answering Service | $00.00 | $85/Month for 50 Calls $210/Month for 200 Calls | | | |
 | Answer America | $00.00 | $0/Month + $1.50/call (as low as $1.14 for larger plans) | | | |
 | Flat Answering Service | $00.00 | $79.99/Month for 50 calls, + $1.28 overage calls $109.99/Month for 80 calls, + $1.28 overage calls | | | |
 | Lex Reception | $75.00 | $425/Month for 150 minutes, + $2.75 per extra minute $450/Month for 300 minutes, + $2.35 per extra minute Billed in 1 min increments | | | |
 | Live Voice | $00.00 | $39/Month for 30 minutes $115/Month for 100 minutes | | | |
 | Cathedral Answering Service | $00.00 | $79/Month for 0 minutes + $1.37 per minute $177/Month for 125 minutes + $1.30 per overage minute | | | |
 | AnswerWorx | $00.00 | $75/Month for 50 Calls | | | |
 | Apollo Answering Service | $50.00 | $200 month / 160 Minutes | | | |
 | Westpark Communications, L.P. | $129.00 | $60 Month for 0 minutes + $1.89 per overage minute $189 Month for 1000 minutes + $1.89 per overage minute | | | |
 | Belles Receptionist | $85 | $250/Month - 100 Minutes | | | |
 | Contact One | $00.00 | $4,300 / Month Avg 1,500+ Calls | | | |
 | Answer 24 Live | $00.00 | $95/Month - 120 Calls | | | |
 | Constant Link | $00.00 | $239.95 / Month 100 Minutes + $2.39 overage minutes $429.95 / Month 200 Minutes + $2.39 overage minutes | | | |
Watch Out For Hidden Fees From Your Answering Service
There are a number of hidden fees that can greatly increase your answering service cost. Below are the questions you should ask each call center when looking for the best answering service prices.
- Do you charge an extra fee for holidays, and if so, how much?
- How much is the answering service cost per call? Per Minute?
- How much do you charge for overage calls/minutes?
- Is there an added fee for live calls you transfer to us?
- Do you continue to bill for the time after a call is transferred and until I hang up?
- Do you bill in 1-minute increments, 30 Seconds, or 15 seconds?
- Do you bill monthly or every 28 days (results in 13 bills/year)
- Is there an early termination fee?
- How much is the set-up cost?
- How much is the answering service cost per call? Per Minute?
Being equipped with the answers to these questions will give you a true picture of the cost of a phone answering service.
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