An after hours answering service cost an average of just $74 a month. Use this guide to calculate your cost for 24/7 phone answering. Letting your calls go to voice mail is unprofessional, which is why so many doctor offices, lawyers, property managers and contractors use after hours answering services. Outsourcing this task means you don’t have to hire employees round the clock to answer your phone calls, which reduces overhead and increases your efficiency.
With after hours answering services, you can clock out at 5 and concentrate on family, friends and relaxation. An answering service is preferred over voice mail for many professions because not only does it represent a friendly voice instead of a sterile machine, it also offers immediate solutions that can’t wait till the next day.
Compare After Hours Answering Service Prices (Average Monthly Pricing)
$123: Average cost for after hours answering services.
$89: Average cost for Plumbers answering service after hours
$129: Average cost for Roofer answering services after hours
$162: Average cost for Attorney after hours answering service
$151: Average cost for answering calls after hours for Property Management
$147: Average cost for after hours on-call answering service for Medical Offices
To get the best after hour answering service prices you’ll need to compare side by side features and costs. You’ll need to decide if you need calls dispatched to technicians or on call staff. Do you need the call center to schedule appointments? The answers to these questions can drive prices upwards or downwards of 15%.
Having an after-hours answering service for your company is affordable, convenient and professional. Find out more here by getting a free customized quote.
What is an After-Hours Answering Service?
An after-hours answering service is a specialized service that handles calls for businesses and professionals during non-standard business hours. This includes evenings, weekends, and holidays. These services employ trained operators to answer calls, take messages, schedule appointments, and sometimes even respond to specific queries on behalf of the business or professional they represent.
An after hours answering service will be available to answer telephone calls on holidays, weekends, and late hours. US based agents will delivery bilingual support with flexible plans and no deposit fees. Some call centers promise pay as you go or flat rate packages to control cost.
Benefits of an After-Hours Answering Service:
1. Enhanced Customer Service:
- 24/7 Availability: Customers and clients can reach out at any time, ensuring they always have a touchpoint, irrespective of the hour.
- Professional Interaction: Even outside of regular business hours, trained operators ensure every call is managed professionally, enhancing the business’s image.
2. Increased Business Opportunities:
- Never Miss a Lead: Potential clients or customers calling after standard hours won’t be greeted by a voicemail but a real person, increasing the chance of business conversions.
- Immediate Issue Resolution: For businesses in critical sectors (like healthcare or emergency repairs), addressing concerns immediately can lead to improved customer satisfaction and loyalty.
3. Cost Efficiency:
- No Need for 24/7 In-House Staff: Businesses can save significantly by not having to employ a round-the-clock in-house team.
- Flexibility in Service Plans: Most after-hours services offer varied plans based on call volume, ensuring businesses pay only for what they need.
By integrating an after-hours answering service, businesses can ensure they are always available to their clients or customers, leading to enhanced customer satisfaction, increased opportunities, and cost-effective operations.
To get an affordable price with all the whistles and bells you’ll need to compare the cost from up to six inbound answering services. We highly recommend asking each after hours message center for a 7-14 day trial (customary in this field).
