Small Business Answering Service Cost

Answering Service Operator taking phone callsThe average cost of a small business answering service is just $79/month, or $0.76 a call. This covers contractors, legal professionals, and hundreds of small businesses with 2 – 40 employees.

Most call centers will offer the small business owner a no cost trial to test their services. The trial period ranges from 7 – 14 days and typically has no limit of inbound calls.

Small business owners and entrepreneurs rely on a variety of automated answering services and virtual receptionist solutions for their day to day business operations. The cost guide below will give an idea of what you can expect to pay for a good plan.

Small Business Answering Service Pricing (Average / Month)

  • $68 Small business answering service from 9am – 5pm
  • $48 Call support for nights and weekends.
  • $93 24 hour call coverage
  • $159 Busier offices with inbound calls of 175+
  • $55 typical cost for just taking a overflow calls as needed

Simply follow the link below and complete our form for free quotes to compare the best prices.

Calculating The Cost of a Small Business Answering Service

Answering services are not cheap, but at the same time they are surprisingly more affordable than hiring someone to answer call in-house. Here are a few examples of the cost by industry

Law Offices: a small law office typically spends about $125 a month and has as many as 100-150 phone calls answered 24 hours a day.

Healthcare: a small medical practice will invest $0.89 per call. The service will include appointment setting and basic office communications. This includes cerise for primary care physicians, chiropractors, eye doctors, and more.

Contractors: a small contractors office will spend between $0.71 – $1.38 per call. The cost per call will be determined by the need for dispatching calls and/or processing customer credit cards (for service call fees) via phone. This service works for roofers, plumbers, electricians, and more.

Want to find out what the small business answering service cost will be for your office? Tell us how you plan to use your service and get an exact quote here.